Privacy Policy

Last updated: May 2026

Your privacy is critically important to us. This Privacy Policy explains how HuntBin ("we", "us", "our") collects, uses, discloses, and safeguards your information when you visit our website or make a purchase. By using our site, you consent to the practices described below.

1. Information We Collect

We collect the following categories of personal information:

Identifiers: Name, email address, mailing address, phone number (optional — provided only if you contact us by phone).
Financial: Payment card information (processed securely via Stripe/PayPal — we do not store full card numbers; only last 4 digits and card brand for reference).
Account credentials: Username, password (hashed), account preferences, wishlist items, order history.
Technical & usage data: IP address, browser type/version, device identifiers, pages visited, search queries, products viewed, items added to cart.

2. How We Use Your Information

We use your information to:

Process orders, payments, and shipping.
Provide customer support via our contact form (we do not make your phone number available to support staff unless you voluntarily provide it in your message).
Maintain your account and order history.
Send transactional emails (order confirmations, shipping updates) and, only with your consent, promotional emails (you can unsubscribe at any time).
Analyze site usage to improve our services and prevent fraud.
Comply with legal and tax obligations (order records retained for 7 years).

3. Phone Number & Support Policy

We do not share your phone number with any third parties. Phone support is not offered. All customer support is handled through our Contact Us page via a ticket-based system. If you voluntarily include your phone number in a support request, it is used only to respond to that specific inquiry and is not stored for marketing or shared externally.

4. Information Sharing

We do not sell your personal information. We may share data only with service providers who perform functions on our behalf:

Payment processors: Stripe, PayPal — receive only necessary transaction data.
Shipping carriers: Canada Post, USPS, UPS — receive name, address, and contact info for delivery.
Email & analytics: Service providers under contract with data protection obligations.

We may also disclose information to comply with legal requests, protect our rights, or in connection with a business transfer.

5. Cross-Border Data Transfers

Our service providers (Stripe, PayPal, Google Analytics, hosting) may be located in the United States or other jurisdictions with different data protection laws. By using our site, you consent to such transfers. We ensure appropriate safeguards through standard contractual clauses and by selecting providers with strong privacy commitments.

6. Cookies & Tracking

We use essential cookies for site operation (cart, session, security). Optional analytics cookies (Google Analytics) are enabled by default but can be disabled via your browser. We do not use behavioral advertising networks that profile you across third-party sites without consent.

7. Your Rights (PIPEDA + CCPA/CPRA)

You may request access, correction, or deletion of your personal data. To make a request, contact us via our Contact Us form. We will respond within 30 days.

California residents: Under the California Consumer Privacy Act (CCPA/CPRA), you have the right to opt out of the sale or sharing of your personal information, the right to know what data is collected, and the right to request deletion. To exercise these rights, contact us at [email protected].

Virginia residents: Under the Virginia Consumer Data Protection Act (VCDPA), you may opt out of targeted advertising and data processing for certain purposes. Contact us to exercise these rights.

8. Data Retention

Order data is retained for 7 years to comply with tax laws (Canada Revenue Agency requirements). Account data is retained until you request deletion. Marketing emails include an unsubscribe link in every message.

9. Children's Privacy

Our services are not directed at children under 13. We do not knowingly collect personal data from minors. If we learn we have collected data from a child, we will delete it promptly.

10. Security

We use HTTPS encryption, secure payment processing (PCI-DSS compliant providers), and industry-standard access controls. No system is 100% secure, but we take reasonable steps to protect your data.

11. Contact

For privacy inquiries, use our Contact Us form. We do not provide phone-based privacy support. Email: [email protected].